Testimonials

From Healthcare Provider Organizations:


Chief Executive Officers / Presidents


    "Deborah Kohn from Dak Systems Consulting was a tremendous asset during the early phase of our New York Hudson Valley initiative. She helped us with our community portal strategy, which has evolved into the Hudson Valley Health Information Exchange and THINC RHIO."

A. John Blair, III, MD
Chief Executive Officer
MEDALLIES, INC.
Fishkill NY


    "Dak Systems Consulting was a critical player in the development of our health information exchange. Thanks to Dak’s carefully articulated models and pro formas, our HIE is fully operational and connects sixteen western North Carolina hospitals."

Gary Bowers, JD
(formerly) Executive Director
WNC HEALTH NETWORK
Asheville NC

(currently) Chief Operating Officer
CAREPARTNERS HEALTH SERVICES
Asheville NC


    "From my perspective, you did a terrific job. Thanks again."

Tom Johnson, FACHE (retired)
(formerly) Chief Executive Officer
KAWEAH DELTA HEALTH CARE DISTRICT
Visalia CA


    "The fifteen, multi-specialty clinics and PHOs consisting of the 1,300 physicians associated with Stratum Med engaged Dak Systems Consulting to complete a feasibility study for a Document Management System in 1999. We were extremely pleased with Dak's knowledge, expertise, final recommendations, and report to our Board of Directors."

Gerald Tresslar
Chief Executive Officer
STRATUM MED, INC.
Urbana IL



Chief Financial Officers / Vice Presidents


    "Thank you for the outstanding job you did on our IT assessment."

Stephen Heatherly
(formerly) Chief Financial Officer
WESTCARE HEALTH SYSTEM
Sylva NC


    "Thank you for your efforts to keep us on track with our process for replacing our systems."

Ronald LaFleur
Vice President - Hospital Revenue Systems
SOUTHCOAST HOSPITALS GROUP
New Bedford MA



Chief Operating Officers / Vice Presidents

    "Thank you for your help. You did a fine job."

Benjamin Pfau
Vice President - Clinical and Support Services
BAY AREA HOSPITAL
BAY AREA COMMUNITY INFORMATICS PROJECT
Coos Bay OR



Chief Information Officers / Vice Presidents - Information Technology / Directors - Information Systems


    "I worked with Dak Systems Consulting/Deborah Kohn on the selection of a system using document management technology for Saint Thomas Hospital (Nashville TN) and St. Vincent Hospital (Indianapolis IN). Deborah is very knowledgeable and proficient in helping her clients work through complex selection processes."

Corbett Alley (retired)
(formerly) Senior Vice President/Chief Information Officer
ASCENSION HEALTH
Evansville IN


    "I engaged Deborah Kohn / Dak Systems Consulting to assist in the procurement of an enterprise document management system. The scope of the engagement included assessment of business requirements, RFP development, pre-qualification of vendors in the market, and the evaluation and selection processes. Deborah clearly brought great value from her depth of experience and knowledge of the commercial offerings. In the end, we implemented a successful solution that has stood the test of time. "

Hal Augustine
(formerly) Vice President & Chief Information Officer
ALBERT EINSTEIN HEALTHCARE NETWORK
Philadelphia PA

(currently) Vice President & Chief Information Officer
HEALTH PARTNERS
Philadelphia PA


    "Dak Systems Consulting led us through a difficult process of developing a plan and selecting a vendor for document management within Medical Records and Patient Accounting. Deborah Kohn's enthusiastic leadership and knowledge of technologies and business processes were exhibited throughout the entire process and were greatly appreciated."

Rex Burnworth
Director - Information Services
WILSON MEDICAL CENTER
Wilson NC


    "I engaged Dak Systems Consulting and Deborah Kohn specifically to obtain a prompt, professional and objective opinion concerning the state of current document management system vendors. Deborah not only met, but exceeded, my expectations!"

Craig Castro
(formerly) Senior Vice President & Chief Information Officer
SAINT AGNES MEDICAL CENTER
Fresno CA


    "Thanks for your help. I thought you did a fine job, and the information you provided will be instrumental in our efforts next year."

Francis Cheung
(formerly) Chief Information Officer
PARK NICOLLET HEALTH SERVICES
St. Louis Park MN


"Dak Systems Consulting was engaged by our organization to evaluate our current information systems environment and to recommend a direction for our future. I was amazed that the final report was not a boilerplate, but a custom report for our institution. It was one of the best and most informative documents I have received from any consulting firm. We used the report as a foundation for moving ahead with a document management system and for our integrated clinical information systems."

Arlo Jennings, PhD (retired)
(formerly) Vice President & Chief Information Officer
MISSION HOSPITALS
Asheville NC


    "I retained Dak Systems Consulting while at the Medical Center of Delaware, and I found Dak to be very knowledgeable, forthright and easy to work with. Dak provided a schedule and cost estimate for the engagement and met both the date and budgeted expenses without any delays or cost over runs."

Ward Keever
(formerly) Senior Vice President & Chief Information Officer
UNIVERSITY OF PENNSYLVANIA HEALTH SYSTEM
Philadelphia PA

(currently) Partner
CTG HEALTHCARE SOLUTIONS, INC.


    "I engaged Dak Systems Consulting to assess Sentara's desktop approach for physicians and to compare it to what is available nationally. It was clear that Dak understood the domain, and Dak's insight and advice were right on target . . . outstanding work!!!"

Bert Reese
Vice President/Chief Information Officer
SENTARA HEALTHCARE
Norfolk VA


    "Deborah Kohn worked with Craven Regional Medical Center in the RFP development and system selection of a Document Management System. Deborah provided the knowledge and leadership to complete our project on schedule. She is also a pleasure to work with."

Larry Wallace
(formerly) Director - Information Systems
CRAVEN REGIONAL MEDICAL CENTER
New Bern NC


    "I have had the opportunity to work with Dak Systems Consulting on two separate occasions at clients where I was serving as the Interim Chief Information Officer. In both instances, Dak/Deborah Kohn produced the most comprehensive RFPs that I have ever seen. In addition, Dak effectively guided both organizations through the proper workflow and reengineering in preparation for the transition to the electronic record."

Walt Zerrenner
(formerly) Chief Information Officer
NEW YORK-PRESBYTERIAN
HEALTHCARE MEDICAL CENTERS
New York NY



Health Information Management Professionals


    "Deborah Kohn's combination of expertise in both HIM and IT provides a well-rounded consultative service. She remains vendor independent and provides objective evaluation tools and advice to clients. It is hard to imagine embarking on a major automation redesign in a complex HIM environment without the benefit of this caliber of expertise."

Londa Bick
Director - Health Information Services
ST. VINCENT HOSPITALS AND HEALTH SERVICES
Indianapolis IN


    "I had the distinct pleasure of working with Dak Systems Consulting/Deborah Kohn on the acquisition of a document management system for medical record documents. Deborah is an extremely knowledgeable professional who woks hard to make sure her customers' needs are met."

Barbara Carr
Director - Health Information Management
ALBERT EINSTEIN HEALTHCARE NETWORK
Philadelphia PA


    "We are all very pleased with your work and could not have done this project without you."

Bettyann Carroll
Director - Health Information Services
SOUTHCOAST HOSPITALS GROUP
New Bedford MA


    "Dak Systems Consulting's knowledge of every aspect of the (document management system) project was unsurpassed. Deborah Kohn has the ability to speak with everyone on their level - from the Chief Information Officer to the techies to the finance people to the Medical Record Department staff."

Michael Czerpak
Director - HIM Compliance
TENET HEALTHCARE CORPORATION
Philadelphia PA


    "Dak Systems Consulting guided our organization through our selection process for an electronic patient record system, with "guide" being the operative word. Our physicians and staff were impressed with Deborah Kohn's knowledge and the manner in which Dak provided unbiased guidance."

Debbie Fuller
Director - Health Information Services & Systems
DOCTORS MEDICAL CENTER
Tenet Health System
Modesto CA


    "Bloomington Hospital and Healthcare System worked with Dak Systems Consulting in the pursuit of a document management system. Dak's professional experience, knowledge and organizational skills were an asset to the project from assessment to RFP to contract."

Dennis Heller (retired)
(formerly) Director - Health Information Management Services
BLOOMINGTON HOSPITAL AND HEALTHCARE SYSTEM
Bloomington IN


    "The University of Utah Hospital and Clinics contracted with Dak Systems Consulting to perform a document management system feasibility study for the Health Information and Business Office Departments. I was very impressed with the knowledge and professionalism of Deborah Kohn. Dak's report was very well documented and Dak's recommendations were very thorough and complete."

Al Tokunaga (retired)
(formerly) Director - Health Information
UNIVERSITY OF UTAH HOSPITALS AND CLINICS
Salt Lake City UT


    "I worked with Dak Systems Consulting/Deborah Kohn on a document management system selection project for Doylestown Hospital's transition to a computer-based patient medical and financial record system. Deborah is extremely knowledgeable and professional, and she kept our project team focused and organized."

Emily West
Director - Health Information Services
DOYLESTOWN HOSPITAL
Doylestown PA



Financial Information Management Professionals


    "I had the pleasure of working with Dak Systems Consulting to identify a document management system with the ability to support Patient Access and Financial Services with an administrative/financial record. Dak/Deborah Kohn helped us work through what was real and what was not. We really leaned on Dak/Deborah for her extensive knowledge and experience in healthcare information technology."

Sheryl Brownlow
Director - Patient Access and Financial Services
DOYLESTOWN HOSPITAL
Doylestown PA


    "I appreciate what you've done for Wishard!"

Jim Miller
Manager - Patient Financial Services
WISHARD HEALTH SERVICES
Indianapolis IN



Other Healthcare Professionals

    "It was a pleasure to work with you."

Laura R. Cane, MD
Associate Medical Director
THE BOEING COMPANY
Enterprise Health Services
Seattle WA


    "The level of detail that went into your spreadsheets and all the information you compiled were just excellent."

Midge Maritzen
Systems Analyst - Hospital Information Systems
CHILDREN'S HOSPITAL & RESEARCH CENTER at OAKLAND
Oakland CA


    "The University of Washington Medical Centers selected Dak Systems Consulting to assist in defining the technology and project plan for a multi-million dollar document management system for medical record documents at Harborview Medical Center. As project manager, I worked with Dak/Deborah Kohn on this project. Dak provided technology background and requirements to ensure vendor selection, and the subsequent project implementation was successful."

R. Walter Tossey (retired)
(formerly) Project Manager - Medical Centers Information Systems
HARBORVIEW and UNIVERSITY OF WASHINGTON MEDICAL CENTERS
Seattle WA



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